Frequently Asked Questions
What are the possible payment methods?
- Most payments to use are usually done by a bank wire transfer (T/T).
- For container orders we accept a 50% deposit up front and the remaining 50% balance is due when we send you the copies of the export documents.
- For small order we require 100% full payment up front.
Is the price net / inclusive of everything?
- Our prices are exclusive of shipping charges.
What is the shipment procedure?
- We use our cargo agent for container shipment and we also use Fedex, DHL or UPS to ship smaller orders.
- For samples we also use EMS Post from the post office to ship them.
- Do not hesitate to email us should you have further question.