Frequently Asked Questions

What are the possible payment methods?

  1. Most payments to use are usually done by a bank wire transfer (T/T).
  2. For container orders we accept a 50% deposit up front and the remaining 50% balance is due when we send you the copies of the export documents.
  3. For small order we require 100% full payment up front.

Is the price net / inclusive of everything?

  1. Our prices are exclusive of shipping charges.

What is the shipment procedure?

  1. We use our cargo agent for container shipment and we also use Fedex, DHL or UPS to ship smaller orders.
  2. For samples we also use EMS Post from the post office to ship them.
  3. Do not hesitate to email us should you have further question.