Placing an order with us is easy! Simply send an email to firstname.lastname@example.org with the details of the items you are interested in and the quantity you would like to purchase.
When it comes to payment and shipping, we require a 50% deposit for your order, with the balance due upon shipment. We typically wholesale our products by the 20' container load, which we ship by sea. However, we're also happy to sell retail for small orders and ship by air, although the shipping charges will be higher.
If you're placing a custom order, please allow approximately 30 days for manufacturing time. Once your order is ready to ship, it will take approximately 30 days to arrive at your nearest ocean cargo port by sea. Your customs broker can then arrange for delivery from the port to your doorstep.
We're committed to providing you with the highest quality stone products and excellent customer service. If you have any questions or concerns about your order, please don't hesitate to reach out to us at email@example.com
If you prefer to see our products in person, we invite you to visit our factory in Indonesia. You'll have the opportunity to browse our extensive selection of stone products and choose the perfect pieces for your needs. We understand that ordering online can be concerning, so we're happy to provide this option for you. To learn more about visiting our factory or our stone products, please don't hesitate to email us at firstname.lastname@example.org. Our team would be delighted to answer any questions you have and help you plan your visit. Please be aware that there are social media profiles on Facebook, Instagram and TikTok that are directing users to fraudulent companies claiming to be IndoGemstone. When viewing or clicking on ads in social media for IndoGemstone, please look for the official, authorized URL, www.IndoGemstone.com.